About This Document
This Terms of Service applies specifically to AI Engineer Europe, held in London, United Kingdom. It has been adapted from our default Terms of Service to comply with UK law, including the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and the UK General Data Protection Regulation (UK GDPR).
Sections with a gold highlight indicate terms that differ from our default US-based Terms of Service. Hover over highlighted text for a brief explanation of the change.
Welcome to AI Engineer Europe (the "Event") organised by Software 3.0, Inc (the "Organiser", "we", "our" and "us" as applicable). These terms and conditions (the "Terms") apply to you and your application, registration, and participation in the Event, including possession or use of any access credentials, physical or digital, for the Event. By attending or participating in the Event, you agree to these Terms without limitation or qualification. Please read them carefully. Possession of a Credential (as defined) constitutes acceptance of these Terms.
NOTICE REGARDING YOUR CONSUMER RIGHTS
These Terms are governed by the laws of England and Wales. Nothing in these Terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If any provision of these Terms is found to be unfair under Part 2 of the Consumer Rights Act 2015, it will not be binding on you. If you are a representative of an entity, the entity may be held vicariously liable under these Terms. Please review carefully as you are binding yourself and/or the entity you are representing and you warrant that you have the capacity to bind such entity.
In addition to these Terms, our Privacy Policy and Code of Conduct apply to your attendance of the Event and are incorporated herein by reference.
1. Application and Credentials
These Terms apply to:
All Credentials are issued by and remain the sole property of the Organiser and may be revoked, deactivated, or denied at the Organiser's sole discretion. Credentials are personal, non-transferable licences, and are valid only for the individual named at the time of registration or assignment.
Unauthorised or fraudulent Credentials are strictly prohibited.
Credentials not lawfully obtained through the Organiser or an authorised registration platform, or obtained through resale, transfer, unauthorised promotion, or duplication, are void and may be confiscated or deactivated without refund. This includes Credentials obtained via unofficial third-party vendors, resale websites, contests, or giveaways not authorised by the Organiser.
The Organiser reserves the right to:
Possession of a Credential constitutes acceptance of these Terms. Unauthorised use or attempted use of a Credential will result in immediate ejection from the Event and may result in referral to law enforcement.
Ticket/Credential Terms
All Credential sales for the Event conducted through the Event website or any authorised online Credentialing platform are subject to these Terms.
By selecting and submitting payment for a Credential through the Organiser's designated online platform, you are making an offer to purchase access to the Event. The Organiser reserves the right to accept or reject any order in its sole discretion. A confirmation email or receipt constitutes acceptance of your offer.
All Credential prices are listed in British Pounds Sterling (GBP) and are inclusive of applicable Value Added Tax (VAT) unless otherwise stated. You are responsible for all charges incurred in your transaction, including currency exchange and any fees imposed by your card issuer or payment provider.
Payment must be received in full at the time of order for a Credential to be considered valid. Failure to complete payment may result in cancellation of your order without notice.
Credentials will be delivered electronically via the email address you provide at checkout. You are responsible for ensuring the accuracy of your contact information. The Organiser is not responsible for lost, delayed, misdirected, or undelivered Credential confirmations due to incorrect information, spam filters, or technical malfunctions.
You may be required to complete attendee profile details before the Event to activate or retrieve your Credential subject to our Privacy Policy.
Credential availability is not guaranteed until your order is confirmed. The Organiser reserves the right to correct any errors in pricing or descriptions and to cancel or refuse orders made under incorrect pricing, even if a confirmation has been issued.
Fraud Prevention
The Organiser reserves the right to cancel any Credential purchase suspected of being fraudulent, illegal, or in violation of these Terms. Credentials purchased using stolen payment information or otherwise unlawfully obtained may be reported to law enforcement.
Refund and Cancellation Policy
All Credentials are property of the Organiser. The Organiser may, in its sole discretion and at any time, cancel or revoke any Credentials, applications, purchases, or reservations without refund if it determines a violation of these Terms.
Refunds are available until 2 weeks before the Event start date. Specific date/times are presented when registering for the Event. No refunds will be issued after this deadline, except as required by applicable law. If the Event is cancelled in full by the Organiser, Participants will be entitled to a full refund of the Credential price paid within 14 days of cancellation, in accordance with the Consumer Rights Act 2015. Participants may alternatively choose to defer their Credentials to the next scheduled AI Engineer Europe event. If the Event is postponed, the original Credentials will be honoured for the new date(s), and Participants who cannot attend the rescheduled date(s) will be entitled to a full refund upon request. Lost or stolen Credentials must be repurchased at current pricing. Credentials used by unauthorised individuals will be revoked without refund.
Nothing in this refund policy limits your statutory rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
2. Credential Transfers
Credentials are non-transferable once picked up or activated. Prior to pickup, Participants may request a transfer for a fee. Transfer requests received more than 30 days before the Event are subject to a £0 GBP processing fee per Credential. Within 30 days, the processing fee increases to £25 GBP. Badges are never transferable. Once Credentials are picked up, name changes or badge lending are not permitted.
3. Access and Restrictions
All Participants must wear, display, or present valid Credentials at all times while in Event venues, sessions, and designated areas. Credentials include physical badges, wristbands, and digital access passes, each of which must be used as follows:
Possession of a Credential does not guarantee entry to all areas, sessions, or activities. Access may be restricted based on:
Participants may be denied access or removed from the Event without refund if they:
Credential misuse or failure to comply with this policy may result in revocation of Credentials and removal from the Event at the Organiser's sole discretion.
4. Use of Credentials in Promotions
Event Credentials—including badges, wristbands, tickets, QR codes, or digital access—are personal, revocable licences issued solely to the individual named in the registration. Credentials may not be:
unless expressly authorised in advance and in writing by the Organiser.
Unauthorised use of Credentials in violation of this policy will result in immediate revocation of the Credential without refund, denial of entry, and potential legal action. The Organiser reserves the right to monitor for and enforce against improper use of Credentials to protect the integrity of the Event.
5. Tampering and Invalid Use
All Event Credentials, including badges, wristbands, digital passes, QR codes, or other access material, are the property of the Organiser and are issued solely for use by the individual to whom they are assigned. Credentials are non-transferable and must be worn or presented as directed at all times while in designated Event areas.
Tampering with Credentials is strictly prohibited. This includes, but is not limited to:
Any Credential that appears to have been tampered with, modified, duplicated, or used in violation of these Terms may be confiscated immediately and deemed invalid without refund, deferral, or credit. The Organiser reserves the right to deny entry or eject any individual found in possession of such Credential and may refer the matter to law enforcement where applicable.
Participants are solely responsible for the safekeeping of their Credentials. Lost, stolen, or confiscated Credentials may only be reissued at the sole discretion of the Organiser and may require payment of the full prevailing Credential price.
6. Content Use and Anti-Piracy
All content made available during the Event—including but not limited to presentations, panel discussions, keynote addresses, workshops, performances, slide decks, audio, video, and digital assets (collectively, "Event Content")—is the intellectual property of the Organiser, its affiliates, licensors, or content providers, and is protected by applicable copyright, trademark, and other intellectual property laws.
Participants may not, without the Organiser's prior express written consent:
Violation of these restrictions in respect of Event Content may result in:
Participants agree to comply with all content use, copyright, and streaming policies published by the Organiser, and any additional rules or notices provided in connection with specific sessions or materials.
7. Image Release and Data Subject Rights
By attending or participating in the Event, you acknowledge and agree that the Organiser, its affiliates, sponsors, media partners, contractors, and authorised representatives (collectively, the "Organiser Parties") may record, photograph, livestream, or otherwise capture your image, likeness, name, voice, appearance, and/or statements in any format, including still photographs, audio recordings, and audiovisual footage (collectively, "Recordings").
The legal basis for this processing is our legitimate interest in promoting the Event and reporting on its activities (Article 6(1)(f) UK GDPR). You grant the Organiser Parties a licence to use, reproduce, modify, adapt, publish, translate, distribute, publicly perform, publicly display, create derivative works from, and otherwise exploit such Recordings—alone or in combination with other materials—for any lawful purpose, including but not limited to:
Under the UK GDPR, you have the right to object to the processing of your personal data, including Recordings, where the processing is based on legitimate interests. To exercise your right to object or to request the erasure of your personal data, please contact us at legal@ai.engineer. We will consider your request in accordance with applicable data protection law.
For further details on how your personal data is processed, your rights as a data subject, and how to exercise them, please refer to our Privacy Policy.
8. Lost and Found
The Organiser Parties assume no responsibility or liability for any lost, stolen, misplaced, or damaged personal items brought to or left at the Event, whether in common areas, private rooms, booths, or storage areas.
Lost and found services may be made available solely as a courtesy to Participants. The Organiser makes no guarantees regarding the security, retrieval, or return of any items. Participants are solely responsible for safeguarding their personal belongings at all times.
If you believe you have lost an item, you may contact Event staff at designated help desks or via post-event communication channels. Recovered items may be claimed by providing adequate identification and a clear description of the item.
Unclaimed items will be held for up to ninety (90) days following the conclusion of the Event. After that time, such items may be disposed of, donated, or destroyed at the sole discretion of the Organiser without further notice or obligation to the item's owner.
The Organiser reserves the right to refuse the release of any item if ownership cannot be verified or if return would be unlawful or unsafe.
9. Code of Conduct
Participants must adhere to the Event's Code of Conduct, which prohibits harassment, discrimination, and disruptive behaviour. Violators may be removed without refund and may be barred from future Events. The full Code of Conduct is available at https://ai.engineer/conduct
10. Prohibited Items Policy
We value the peace of mind and safety of all Participants. The Event is a private gathering, and as such, the Organiser maintains a strict prohibited items policy applicable to all Participants, attendees, exhibitors, staff, contractors, and vendors.
No weapons of any kind are permitted on any part of the Event premises or at any affiliated venue, regardless of whether an individual holds any form of licence, and regardless of whether the item is operational, disabled, or carried for display purposes.
For the avoidance of doubt, prohibited items include, but are not limited to:
The Organiser reserves the right, in its sole discretion, to confiscate prohibited items and to deny entry to or eject any individual found in possession of a prohibited item or who refuses a required search, without refund, deferral, or liability of any kind.
The Event premises may include bag checks or other screening procedures. Your cooperation with all security personnel and policies is required as a condition of entry and continued participation.
Nothing in this policy shall be interpreted to limit the Organiser's right to impose additional safety restrictions as required by law, by venue policy, or in response to public health or security conditions.
11. Health and Safety Requirements
Participants agree to comply with all health, safety, and security protocols implemented by the Organiser, the Event venue, and any applicable government or public health authorities, including the Health and Safety Executive (HSE) and local authority requirements. Such protocols may include, without limitation:
Compliance with these protocols is a condition of entry and continued attendance. The Organiser reserves the right to deny entry or remove from the Event any Participant who fails to adhere to health and safety requirements, without refund or liability.
Participants acknowledge that such protocols may evolve in response to changing health guidelines or emergency conditions, and that continued participation constitutes acceptance of any updated requirements.
12. Privacy, Data Protection, and RFID/QR Code Use
By registering for or attending the Event, you acknowledge and agree that your personal data will be collected, used, and shared in accordance with our Privacy Policy, the UK General Data Protection Regulation (UK GDPR), and the Data Protection Act 2018.
The Organiser acts as data controller for the personal data collected in connection with the Event. Our lawful bases for processing include performance of a contract (your registration), legitimate interests (event management and security), and where applicable, your consent.
To support access control, security, and engagement analytics, the Event may use RFID-enabled badges or similar technology. These badges may be scanned for session access, attendance tracking, and interaction logging, including at sponsor booths or Event activities.
By accepting and wearing an RFID-enabled badge and/or badge with a QR code or barcode, you consent to the use of such tracking technologies and the collection of related data. In some cases, badge scans may result in your contact information being shared with third parties such as sponsors or exhibitors, subject to their independent privacy practices. You may withdraw your consent to sponsor-initiated badge scanning at any time by contacting Event staff.
Under the UK GDPR, you have the right to access, rectify, erase, restrict processing of, and port your personal data, as well as the right to object to processing. To exercise any of these rights, please contact us at legal@ai.engineer or refer to our Privacy Policy. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
13. Assumption of Risk
By registering for, attending, or participating in the Event, you acknowledge and agree that your participation is voluntary and may involve inherent risks, including but not limited to:
You understand and agree that the Organiser Parties do not and cannot guarantee your safety at the Event or related venues.
To the extent permitted by law, you accept the inherent risks associated with attendance and participation in the Event. Nothing in these Terms excludes or limits the Organiser's liability for death or personal injury caused by negligence, nor for fraud or fraudulent misrepresentation, nor for any other liability that cannot be excluded or limited under the laws of England and Wales.
14. Limitation of Liability
Subject to the exclusions set out below, the Organiser Parties shall not be liable for any indirect, incidental, special, consequential, or punitive damages of any kind, including but not limited to:
even if the Organiser Parties have been advised of the possibility of such damages or such damages were otherwise foreseeable.
To the fullest extent permitted by applicable law, the Organiser Parties' total aggregate liability to you for any claim arising out of or in connection with the Event shall not exceed the total amount actually paid by you, if any, for Credentials to attend the Event giving rise to the claim.
Nothing in these Terms shall exclude or limit liability for:
Any claim or cause of action arising out of or related to the Event must be brought within six (6) years after such claim or cause of action arises, in accordance with the Limitation Act 1980.
15. No Warranties
Event Provided "As Is."
The Event, including all content, services, speakers, vendors, venues, platforms, and facilities, is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We make no guarantees, representations, or warranties regarding the Event, including but not limited to:
Nothing in this section affects your statutory rights as a consumer. Where services are supplied as part of a consumer contract, they must be performed with reasonable care and skill in accordance with the Consumer Rights Act 2015.
No Medical, Legal, Financial, Engineering, or Business Advice.
Any information presented at the Event, including by speakers or panelists, is for general informational purposes only. The Event does not offer and should not be construed as providing medical, legal, accounting, financial, investment, engineering, or business advice. Attendees should consult with appropriate professionals before acting on or relying upon any content from the Event.
Third-Party Services and Content.
The Event may feature content, services, or materials provided by third parties (including sponsors, exhibitors, or attendees), and may link to external websites or platforms. The Organiser Parties are not responsible or liable for such third-party services or content and do not endorse or warrant them in any way. All interactions with third parties are solely between you and that third party.
No Guarantee of Access or Attendance.
Credential purchase or registration does not guarantee entry into any particular session, feature, or venue. Access may be subject to capacity limitations, health or security protocols, technical issues, or other operational factors. The Organiser Parties are not liable for denied or restricted access due to these or similar reasons.
Delays, Modifications, or Cancellations.
The Organiser Parties reserve the right to cancel, postpone, reschedule, relocate, modify, or substitute any part of the Event, including speakers, programmes, venues, or formats, at any time and for any reason, including without limitation force majeure or public health considerations. Refunds for cancellation by the Organiser are addressed in the Refund and Cancellation Policy above.
Force Majeure.
The Organiser shall not be liable for any delay, disruption, or failure in performance resulting from causes beyond their reasonable control, including but not limited to acts of God, public health emergencies, pandemics, government orders, natural disasters, cyberattacks, labour actions, transportation failures, power outages, venue unavailability, or similar force majeure events.
16. Governing Law and Jurisdiction
Governing Law.
These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of England and Wales.
Jurisdiction.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms or their subject matter or formation. However, if you are a consumer resident in Scotland, you may also bring proceedings in the Scottish courts, and if you are a consumer resident in Northern Ireland, you may also bring proceedings in the courts of Northern Ireland.
Alternative Dispute Resolution.
If you are not satisfied with how we handle any complaint, you may wish to use alternative dispute resolution (ADR). The European Commission's Online Dispute Resolution (ODR) platform is no longer available for UK consumers following Brexit. However, you may wish to contact Citizens Advice (citizensadvice.org.uk) or the relevant ADR provider for guidance on resolving disputes.
17. Indemnification
Participant agrees to indemnify, defend, and hold harmless the Organiser, its affiliates, and each of their respective officers, directors, employees, agents, contractors, volunteers, sponsors, venue partners, and representatives (collectively, the "Indemnified Parties") from and against any and all third-party claims, demands, actions, proceedings, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable legal fees and court costs) arising out of or relating to:
The obligation to indemnify survives the conclusion of the Event and is not contingent on any finding of fault. The Indemnified Parties reserve the right to assume the exclusive defence and control of any matter subject to indemnification, and Participant agrees to cooperate fully in asserting any available defences.
18. Updates and Amendments
The Organiser may update these Terms at any time. The version in effect at the time of your Credential purchase or registration governs your participation. Material changes will be communicated to registered Participants via email.
19. Severability and Survival
If any part of these Terms is held unenforceable, the remaining provisions shall remain in full force. All rights and responsibilities that, by their nature, survive termination will continue after participation ends.
20. Contact and Support
If you have any questions or need support of any kind in respect of the Event, reach out to us at attendees@ai.engineer. Official notices to us must be sent to legal@ai.engineer.
21. Entire Agreement. These Terms along with the items referenced herein constitute the complete and exclusive statement of the mutual understanding between you and us. In the event of conflict between these Terms and any terms contained within any other document, these Terms will govern.
22. Assignment. These Terms will inure to the benefit of, and be binding upon, you and the entity you represent and its successors and assigns. These Terms may not be assigned by you to another party. We may assign these Terms and/or transfer or designate any right or obligation under these Terms to an affiliate or any party without your consent.
23. Independent Contractors. The parties to these Terms are independent contractors. There is no relationship of partnership, joint venture, employment, franchise, or agency created hereby between the parties.
24. Third-Party Beneficiaries. Except as explicitly stated herein, these Terms are solely for the benefit of the parties hereto and their respective successors and permitted assigns and nothing herein, express or implied, is intended to or will confer on any other person any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of these Terms.
25. Consent to Electronic Communications. By consenting to these Terms you consent to receiving certain electronic communications from Organiser Parties as further described in our Privacy Policy.